FAQs.

Product & Quaility

At herprint, we believe that jewelry should be as gentle and sincere as the person wearing it. Our pieces are thoughtfully crafted from S925 Silver for its timeless purity, paired with hand-selected Cubic Zirconia that catches the light in every quiet moment.


To ensure your comfort, all our creations are nickel-free and hypoallergenic, making them kind to even the most sensitive skin. For us, quality is about creating a lasting piece that feels like a natural part of you—ready to hold your memories and stay by your side, sparkling softly through your every day.

Size Chart
Ring

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Necklace

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Bracelet

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

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Shipping & Return

All orders are processed and prepared within 1-3 days, followed by a confirmation email with a tracking link to follow your journey. We want you to love your herprint as much as we loved creating it; therefore, we accept returns within 14 days of delivery, provided pieces are in their original, unworn condition with all packaging intact.

The following orders on herprint.co are final sale:

  • International orders shipped to destinations outside the United States;
  • Pieces in our Gallery collection;
  • Custom orders (including engraved or otherwise altered items);
  • Items designated final sale; and
  • Orders purchased with store credit.

We do not accept returns or exchanges of any of the above items.

To return an item, please contact thankunext@herprint.co to initiate the return process. If your purchase is eligible for return,our staff will provide instructions for return.

Care Guide
Daily Wear

As a general rule, jewelry should be the last thing you put on and the first thing you take off. To preserve the finish of your pieces, avoid contact with perfumes, lotions, and hairsprays. We recommend removing your jewelry before exercising, swimming, or showering to prevent exposure to moisture and chemicals.

May it bear witness to every chapter of your journey, through the radiant moments and the challenging ones alike. We invite you to wear it always; the marks of time and the gentle traces of daily life are not imperfections, but the very essence of its story. It becomes, quite literally, your herprints.

Cleaning & Storage

To maintain the original brilliance, gently wipe your jewelry after each wear with a soft, lint-free cloth. For a deeper clean, use lukewarm water and a drop of mild soap, then pat dry immediately with a clean cloth. Avoid chemical cleaners or sonic baths which can damage the delicate surface.

When not in use, store your pieces in a cool, dry place, away from direct sunlight. We recommend using the provided herprint pouch to prevent scratching and minimize oxidation. Keeping your necklaces fastened and stored separately will ensure they remain tangle-free.